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How do I return an item?

Refund/Return Policy:

Original sales receipt must accompany returns.

We accept returns for exchange or refund 30 calendar days after delivery of the product. At our sole discretion after 30 calendar days, we will offer an exchange or store credit only. Items must be in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is:

  • -without showing signs of wear or damage in any way
  • -within 30 calendar days of the delivery date (after 30 days no returns are allowed)
  • -must not be a special order or a custom order
  • -unless noted that it cannot be returned or has a different return  policy time period other than that 30 days noted in that item's  particular item description.


If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit or a cash refund.


Refunds are contingent upon inspection of item(s) once we receive it.


There is a 25% restocking fee for returned items that are not being exchanged and are not damaged and shipping charges are non-reimbursable for returned items that are not being exchanged and are not damaged. Again you MUST contact us within 30 days if you intend to return ANY item back to our store. Items returned to us AFTER 30 days and WITHOUT contacting us will NOT be refunded.

Some products may be declared as Non-Returnable/Non-Refundable based on the return eligibility from the manufacturer. Customer will be notified by email when they want to return a product whether their product is non-refundable/non-returnable. Refunds will not be issued and returns will not be accepted.

Customer is responsible for all shipping costs if seller is not at fault.


Contact Information:
Blastline Industries
226 B Westgate Drive
Carol Stream, IL  60188
Customer Service Phone: 630-871-0147
Customer Service Fax: 630-871-0219